Free returns for Portugal

We regret that you are not satisfied with your purchase and would like to make the return process as comfortable and uncomplicated as possible. After receipt of your purchase you have up to 14 days to register your return.

  1. Please register your reasons for return by logging into "MY navabi".

    » RETURNS

  2. Put the invoice and the delivery note (or a copy of it) with the item in your shipping bag or a box.

We offer free returns from Portugal. Please choose one of the following options:

  1. PRINT YOUR FREE RETURN LABEL FOR THE CTT Expresso
  2. Please click on the following link to print your free return label. Please enclose the label onto the parcel and bring it to your local Post Office.

    Enter your address data to ship the parcel back to us.

    » Label

  3. REQUEST A PICK-UP WITH DHL EXPRESS
  4. We offer a free pick-up service with DHL Express. Please contact our Customer Service to get instructions.

    » Contact

Return address:
navabi GmbH
Warenlager
Neue Strasse 19
52382 Niederzier

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